eSigna.Net Help Manual

Stop Payment

Stop Payment

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Stop Payment

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eSigna can document the status of a printed transaction with a Void or Stop Payment.  These documentations help enhance the integrity of the eSigna database with accurate historical information.  The documentation of stop payments are for historical reporting purposes and do not effect transmission histories or submissions.

 

 

 

       Step 1 - Search

Before a Stop Payment can be issued for a document, it must first be selected from the search results window above.  By default, the search results window is empty.  It is populated by specifying search criteria and then clicking Search.  Specify a Start and End Date and a Document type at a minimum.  This will yield the greatest number of results, but searching might take more time as many records may qualify using such broad search criteria.

 

To speed the search and limit the number of records returned, use one or more of the following filters:

 

Search Criteria - Search criteria uses AND logic, that is, all fields specified must evaluate to TRUE for results to display.  For example: specifying "Begins with" and then putting the number "1" in the Serial# field and the letter "E" in the Payer field, the only results that will be produced when Search is clicked are those documents specified in the Document field for which the serial# begins with the number 1 AND the Payer field begins with the letter "E" AND that fall between the specified Start Date and End Date inclusive.

 

Serial #, Payer, Payee - enter a full or partial number/name.

 

Low amount, High amount - enter a low to high dollar range, or enter the same number in both fields for an exact dollar amount.

 

Entered By - will display the operator's username.  Managers with proper managerial rights will be able to use the binocular icon to search for documents saved by other operators.

 

Click Search to populate the results list box with documents that meet the search criteria.

 

       Documenting a Stop Payment

To document a single Stop Payment, click on the document in the search results window and then click Stop Payment

 

To document multiple Stop Payments use any of these methods:

    a) Hold down the Control (CTRL) key while clicking individual documents or

    b) Click the first document in a sequential range and then press Shift and click the last document in the range or

    c) Use a combination of these two methods to select the documents to be printed or

    d) Press CTRL+A (the Control key and the "A" key) to select all the documents listed.

 

Once all selections are made, click Stop Payment

 

Select a Reason for the void and click OK